The Grandmaster accolade is presented to the best performing dealerships in the nationwide network and winners are selected based on vehicle and parts sales, service, facility standards, commitment to technical training through to administration considerations.
CAL Isuzu Auckland (group sales manager/ branch manager – Jared Keenan) was announced as the winning metropolitan dealer, while CAL Isuzu Tauranga (dealer principal – Steve Hoyne) claimed the title as the best regional dealer.
Isuzu Trucks NZ general manager Dave Ballantyne points out it isn’t the first time that two dealerships from CAL Group have taken out both the metropolitan and regional awards in the same year.
“It demonstrates that the CAL Group has systems and processes in place which ensure customer experience and satisfaction are key priorities, as well as place importance on other vital measures which contribute to overall success.
“The two dealerships have both been previous winners and battled back after a tough couple of years, dealing with challenges in the industry and growing their in-house engineering business to provide a ‘one stop shop’ operation.
“Their efforts have played a pivotal part in getting Isuzu Trucks back to the number one spot for truck registrations in 2023,” Ballantyne says.
CAL Group managing director Ashok Parbhu praised his team’s efforts.
“The Grandmaster award is testament to the hard work of the two teams at the winning locations. We have had to adjust our business to meet changing and challenging market conditions and these awards evidence that we’re on the right track.
“We would like to acknowledge our customers who have supported us, especially those over the past year and who have contributed to this achievement, as we strive to deliver the best transport solutions possible.
“We are proud to be a partner to Isuzu Trucks as the brand offers a wide range of outstanding products across a variety of applications and look forward to sharing future successes with them,” Parbhu says.
